Guide 04 — Add a New Location
Overview
Locations represent your physical stores or branches. Each location has its own product availability, staff assignments, and order tracking.
Who can do this?
Owner role only.
Steps
- Go to Locations
- From the left navigation, click Locations
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Or go via the profile menu (top right) → Locations
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Click "Add Location"
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Fill in the location details
| Field | Notes |
|---|---|
| Name | Branch name (e.g. "CBD Store", "Bankstown Branch") |
| Address | Full street address |
| Phone | Contact number for this branch |
| Branch email (optional) | |
| Slug | URL-friendly name used for online ordering (e.g. cbd-store) — auto-generated, can be customised |
| Active | Toggle on to make this location operational |
- Click "Save"
The new location will immediately be available to: - Assign employees to - Assign products to - Accept online orders (via its slug URL) - Filter attendance and sales reports
After Adding a Location
Once created, complete these setup steps:
Assign Products
- Go to Sales → Products
- Edit each product you want available at this location
- Add the new location to its assigned locations
- See Guide 03 — Add Products by Location
Assign Employees
- Go to HR → All Employees
- Edit each employee who works at this location
- Update their Location field
- See Guide 01 — Add & Register Employees
Share the Online Order Link
- The customer ordering URL is:
https://app.smecentral.au/{company-slug}/order/{location-id}/ - Share this link via QR code on tables or printed menus
- See Guide 06 — Online Ordering
Edit or Deactivate a Location
To rename or temporarily close a location:
- Go to Locations
- Click "Edit" on the location
- Update the name/details, or toggle Active to OFF
- Click Save
Deactivating a location hides it from online ordering and the POS, but preserves all historical data.
Previous: Guide 03 — Add Products by Location Next: Guide 05 — Take Orders & Record Payment