Guide 03 — Add Products by Location

Overview

Products in SMECentral are created once and then assigned to one or more locations. This lets you control which items are available at each branch.

Part A — Add a New Product

Who can do this?

Owner or Manager role.

Steps

1. Go to Sales → Products
2. From the left navigation, click Sales

3. Select Products

4. Click "Add Product" (top-right button)

5. Fill in the product details

1. Select Locations
2. Check the boxes for each location where this product is sold
3. A product can be available at multiple locations simultaneously

4. If you leave all locations unchecked, the product will not appear anywhere

5. Click "Save"

GST Note: Australian GST (10%) is included in the price you enter. The system separates GST automatically on invoices and reports.

Part B — Edit Product Availability by Location

To change which locations a product is available at (without editing the price or name):

1. Go to Sales → Products
2. Find the product and click "Edit"
3. Update the Location(s) checkboxes
4. Click Save

Part C — Manage Product Visibility

To temporarily hide a product (e.g. out of stock) without deleting it:

1. Go to Sales → Products
2. Click "Edit" on the product
3. Toggle "Available" to OFF
4. Click Save

The product will not appear in the POS or online ordering until you turn it back on.

Tips

• Use categories to group products — this speeds up order-taking at the POS
• Upload clear, well-lit product photos — customers see these in the online ordering page
• If a product is only available at one branch (e.g. a seasonal special), assign it only to that location

Previous: Guide 02 — Attendance & Payslip Next: Guide 04 — Add a New Location